The "Jira Ticket Creation" automation action creates tickets in Jira Cloud when specific events occur in your Grid. Use this to streamline project management workflows and keep your development team synchronized with content changes.
If you are not familiar with creating an Automation, please view the following article: Creating an Automation.
Not the Automation action you need? Check out the full list of all Automation actions in Gridly.
Setup
After creating the Automation, you need to configure the trigger and action. In this example, we’ll create an Automation that creates a ticket in Jira Cloud whenever a ticket is created in Gridly.
Add trigger
Click Add Trigger and select a trigger. We'll select Ticket created for this example.
Add JIRA Ticket Creation action
- Click Add Step and select Jira Ticket Creation in the list of actions.
-
Input the following fields using your information in Jira:
- Jira user email: Enter the email address associated with your Jira account.
- Jira API token: Generate an API token by logging into https://id.atlassian.com/manage-profile/security/api-tokens.
- Jira company workspace URL: Copy your Jira workspace URL from your browser's address bar.
- Jira project key: Enter the project key, which is the prefix before the issue number. For example, in "JRA-123," the project key is "JRA."
- Ticket type: Select which Gridly ticket type to send to Jira: Task, User Story, or Bug.
- Issue details: Fill in the Ticket Summary and Ticket Description for the new Jira issue.
Test your Automation
- Turn on the Automation using the switch next to Automation name.
- Click Test Automation. If your Automation is not turned on, Gridly will require you to turn it on in a pop-up message.