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Notifications

Table of contents:

When something important happens, Gridly will let you know through Notifications. Notifications will trigger if: 

  • Someone assigns a ticket to you.
  • Someone mentions you in a comment on a ticket.
  • Someone mentions you in a description of a ticket.
  • Someone updates a ticket that was assigned to you.
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Types of notifications

  • Red Dot Notifications: Notifications that appear above image2.png. When you have a new notification, a red bubble will appear with the number of new notifications you've received.
  • Pop-up Notifications: Notifications that pop up on your screen when you're logged in to Gridly and a member interacts with you (example: assigned a ticket to you). Click the notification to open the ticket or click X to close the notification.
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Adjusting notification settings

  1. Click on the profile picture in the top right corner, then select My profile.
  2. Select Notification setting.
  3. Toggle to switch pop-up notifications off and on. 
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