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      Linguistic Quality Assurance (LQA)

      Thy Nguyen

      Updated on August 11th, 2023

      Table of Contents

      Linguistic Quality Assurance (LQA) is an important step in the localization process. It ensures that the language used in products and systems is linguistically and culturally correct. 

      You can mark localization QA issues in the Grid by adding LQA issue tickets, then export them to make reports. Gridly also provides the most common LQA models to help you with error categorization, or you can create your own custom LQA models. 

      Install LQA Add-on

      • Click mceclip0.png on the top right of the header to open Integrations.
      • On the Add-on tab, select LQA  
      • Click Install

      Select the LQA model

      The Linguistic Quality Assurance (LQA) models will help you define error categories in order to measure the translation quality and get more insights into the translation team's performance.

      • In the project page, click next to the company name and select Localization settings
      • Under Settings section to the left, open the LQA models tab

      Pre-configured LQA models

      Gridly supports 3 common LQA models: TAUS DQF-MQM, LISA, and SAE J2450

      Click next to the model name and open About this model tab to view detailed information about the model.

      Create a custom LQA model

      You can also create a custom LQA model to better suit your team's needs.

      • On the LQA models page, click + Add custom LQA Model.
      • A new LQA model will be created, type to rename it.
      • Click next to the new LQA model to open it.
      • Click Download LAQ model template in Step 1.
      • Open the downloaded file and customize it to your needs.
      • Click Import LQA Model to finish creating your new custom model.

      After successfully creating the LQA model, you can open About this model to review it. To edit the model: you can simply just export it, edit the file and re-import again.

      Assign an LQA model to a project

      • Select Default LQA Model: select a model that will be applied to all projects in Gridly.
      • If you wish to apply a different model for other projects, click next to the model name. On the Assigned Project tab, click Add Project and select a project in Gridly.

      Add an LQA issue 

      • Right click on a cell and select Add ticket.
      • In the Ticket type section, select LQA issue.
      • Enter the following information
        • Summary.
        • Assignee (optional).
        • Priority.
        • Category, Sub-category and Severity (differs depending on which model you are using).
        • Description (optional). 
      • Once done, click Add.

      Export LQA issue

      • Open Ticket center in the sidebar.
      • Filter out the LQA issues: Select next to the search bar, then select LQA issue in the Ticket type. 
      • Click on the top right and select Export ticket

      Automated LQA checks

      To speed up the LQA process, you can use software tools to detect typos and errors in the translation. In Gridly, you can use Auto QA by lexiqa, or Spelling and grammar check to automatically check for various types of errors. 

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