Technical FAQs

Which file formats can I import to Gridly?

Check out this list here: Supported File Formats in Gridly 

Are there any API limits/quotas? I see the storage limits in the pricing schemes but no mention of bandwidth.

The API Limit is 20 requests / sec.

How are API limits calculated?

GET methods do not contribute to the limit, however PATCH/POST/DELETE do.

Does using integrations affect my Gridly API usage quota?

No. Using integrations does not affect your Gridly API usage quota. Only direct calls to Gridly's REST API endpoints will count towards your API usage limits. 

Is the OpenAPI document accessible publicly?

Yes, you can find it here.

Do we have to poll for changes or is there functionality for postbacks when there are changes?

You can set up an automation which can send messages informing record and column updates. 

What security measures are in place?

• All communication with Gridly is encrypted using SSL.   
• All of the backend works internally only, secured by internal AWS networks.   
• Connection between API & databases are internal. We do not expose them to the internet.   
• Isolation between production & other environments in different AWS accounts.   
• All environment variables are protected by AWS SSM & KMS services, to make sure only the API can access during booting up.   
• We do not store any specific user’s data on our monitoring/logging system, we only store the user IP for identifying regions for enhancement support.   
• We also feature Two-factor Authentication and Single Sign On (SSO).

I'd like to know if Gridly supports SAML SSO and more specifically Azure ADFS.

 

Yes indeed. You can find more info on this on in this article: SSO/SAML Authentication with Microsoft Entra ID.