Billing overview

Table of contents:

• Gridly billing basics
• Monthly and yearly billing
  
  • Monthly billing
  • Yearly billing

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Gridly billing basics

1. We offer a 14-day access to all modules. Your account will be in Team tier for this period. This starts as soon as you create a Gridly account and set up your company. After that, your account will become read-only until you choose to upgrade.

2. Plans in Gridly are per Company, not per account. You can create multiple companies and upgrade one company.

3. You'll be billed upfront. You always pay for Gridly at the start of your billing cycle. If you make changes in the middle of a billing cycle, we'll prorate how much you're charged, so that you only pay for what you actually used. These prorations will be applied at the start of the next billing cycle. 

4. Billing is based on the number of seats, not team members. Each team member must have a seat. As you adjust your team size, you may have more seats than team members until you invite more members to your instance. 

Monthly and yearly billing

Monthly billing

Monthly payment

You're billed for your plan each month on the day you originally upgraded.

For example: If you upgraded to Team tier on January 1, 2024, you'll be billed on the 1st of every month.

Adding seats

When you add new seats beyond your tier allocation, your next monthly bill will include: 

• The monthly renewal fee.
• An additional charge for each new seat, calculated from the date the seat is added.

For example:  If your renewal is on May 1 and you add a new seat on April 15 at a rate of €35/seat/month, you'll be charged €18.60 for the seat. This is calculated as €35 divided by 30 days, multiplied by 16 days (April 15-30).

Removing seats

When you remove a seat, your next monthly bill will include: 

• The monthly renewal fee for your plan.
• An adjusted charge for the removed seat.

For example:  If your renewal is on May 1, you add a new seat on April 15 and remove it on April 19 at a rate of €35/seat/month, you'll be charged €5.83 for the seat. This is calculated as €35 divided by 30 days, multiplied by 5 days (April 15-19).

Subscribe to modules

When you subscribe to a module, your next monthly bill will include: 

• The monthly renewal fee.
• An additional charge the new module, calculated from the date the module is added.

For example:  If your renewal is on May 1 and you subscribe to a new module on April 15 at a rate of €125/month, you'll be charged €66.67 for the seat. This is calculated as €125 divided by 30 days, multiplied by 16 days (April 15-30).

Unsubscribe from modules

When you unsubscribe from a module, your next monthly bill will include: 

• The monthly renewal fee.
• An adjusted charge for the unsubscribed module.

For example:  If your renewal is on May 1, you subscribe to the TMS module on April 15 and unsubscribe it on April 19 at a rate of €125/month, you'll be charged €20.83 for the module. This is calculated as €125 divided by 30 days, multiplied by 5 days (April 15-19).

Yearly billing

Yearly payment

You're billed for your tier once a year on the day you originally upgraded.

For example: If you upgraded to Team tier on January 1, 2024, you'll be billed on the January 1, 2025.

Adding seats

When you add new seats beyond your tier allocation, you'll be charged the annual price and an invoice will be sent to you. You'll only be billed for the new seats for the time left until your yearly renewal

For example:  If your renewal is on January 1, 2024, and you add a new seat on November 1, 2024, at a rate of €348/seat/year, you'll be charged €59.1 for the seat. This is calculated as $348 divided by 365 days, multiplied by 62 days (October 1, 2024 - January 1, 2025).

Removing seats

When you remove a seat, you'll receive a credit for the time the seat was unused. This credit will be applied to your next billing cycle.

For example: If your tier renews on January 1, 2024, and you remove a new seat on March 1, 2024, you'll receive a credit for the unused time until January 1, 2025.